Job Title:  Lead Principal Infrastructure Operations & Services

Corporate Title: Vice President

Department: Technology

Location: New York

The pay range for this position at commencement of employment is expected to be between $145,000 and $175,000 /year*

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Department Overview

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey. 

Position Overview

Nomura is seeking an experienced Global Operations professional to drive the evolution and support of our cloud platforms. With a focus on Public Cloud, and some exposure to Private Cloud, the candidate should have strong technical, functional and analytical skills with experience in automating and supporting critical infrastructure in AWS.

As a key part of the Cloud Operations team, you'll collaborate with internal partners to modernize our application landscape, enabling IT teams to implement automated deployment pipelines and reduce dependency on legacy systems. You will spearhead the automation and modernization of our cloud operations, with a focus on AWS infrastructure management and support.

This role requires proficient communication and stakeholder management, as well as the creative use of available tools to efficiently produce solutions in the cloud technology space.

Key Responsibilities and Duties:

• Provide leadership to the Global Cloud Operations team providing 24x7 support to the user community according to the follow-the-sun support (FTSS) model, which includes an on-call rotation and potential weekend work as needed.
• Drive modernization and upskilling of the cloud operations function using established SRE patterns such as observability and reduction of TOIL.
• Deliver Public Cloud projects and enhancements through direct contribution of design and code in coordination with the Cloud Engineering team.
• Manage stakeholder engagement by providing cloud SME capabilities for the user community.
• Champion established best practices for the use of cloud across a wide range of use cases and consumption models.
• Effectively develop and maintain robust Infrastructure and Code and other automation artifacts for infrastructure deployment, common tasks and to help resolve technical problems.
• Optimize existing cloud systems, and evolve them by pursuing measured changes that improve reliability and stability while maintaining deployment velocity
• Act with a sense of urgency when issues arise, engaging relevant parties to assist with troubleshooting and investigating of problems until a resolution is reached
• Work in hybrid environment with applications being hosted internally and on cloud platforms.
• Work collaboratively and effectively with peers, management, and leadership teams.

Key Skills and Experience

• 5 or more years of hands-on experience with automation technologies to build, deploy, and integrate infrastructure and applications (e.g. Terraform, AWS CloudFormation, Ansible)
• 2 or more years of hands-on experience working with Kubernetes, (EKS/Rancher)
• 5 or more years of infrastructure operations experience in cloud-based environments (AWS)
• 5 or more years of administration and support of production Linux / Windows / Cloud systems, including troubleshooting and triage of business impacting incidents
• A minimum of a Bachelor’s Degree in Information Systems, Computer Science, Engineering or equivalent work experience

Desired Skills:

• Experience of managing cloud platforms and infrastructure using established IAC technologies (Terraform and Terraform Enterprise) and practices.
• Proficiency in automation technologies, writing scripts in Python/Ansible to interact with Cloud Provider APIs
• Experience with code repos (Git), project tracking (Jira) and ITIL Ticketing (ServiceNow) systems, GitOps Frameworks.
• Strong understanding of cloud supporting technologies such as networking IDAM and DDI
• Exposure to on premise cloud based technologies such as VMWare and Fibre attached SAN
• Ability to work in a fast paced and challenging technical environment, with the aim of producing meaningful results for the business.
• Track record of interest and understanding of current and emerging technologies demonstrated through training, job experience, and/or industry activities.
• Personal integrity, professionalism surrounding confidential matters, and an appropriate level of judgement as it relates to the Financial Services industry

*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors”.

Nomura is an Equal Opportunity Employer