Job Title:  Americas Client On-Boarding Associate

Corporate Title: Associate

Department: Operations         

Location: New York- midtown            

The base pay range for this position at commencement of employment is expected to be between $95K and $115K/year*

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Department overview:

Client Service Group is a division of Nomura Wholesale Operations and provides client integration, KYC diligence, client outreach, entity data management and sales support functions through various locations globally. 

Role overview:

We seek an experienced Associate to join the Client On-Boarding team, a subdivision of CSG, which coordinates the client integration requirements of Nomura Wholesale initiatives within the US.  This client-facing role focuses on delivering efficient onboarding processes and exceptional service. The ideal candidate will be an enthusiastic professional with strong communication skills and ability to build relationships across all levels.

Role description:

• Execute end-to-end client on-boarding processes
• Communicate with and direct clients in relation to on-boarding requirements (i.e. Tax/KYC/AML/Regulatory/Credit/Legal)
• Resolve challenges affecting the on-boarding process via ability to provide/obtain/coordinate advice from business partners and/or escalate within team management as appropriate, as well as coordinate calls/meetings with internal/external persons as needed in order to produce resolution
• Serve as process facilitator while coordinating across multiple internal teams, namely Front Office, Corporate, Operations, Credit, Legal, Middle Office and Back Office to ensure that clients are onboarded in an efficient and streamlined manner
• Continual communication with client and internal stakeholders to foster transparency and maintain process progression
• Manage client static data captured on internal client data platforms and improve quality as needed via ad-hoc projects and remediations
• Demonstrate elevated organization skills in management of high-volume inbox
• Navigate solid understanding of firm’s Compliance, Regulatory, KYC, Tax, Credit and Legal requirements to best promote an efficient and timely on-boarding process

Skills, experience, qualifications and knowledge required:

• 3+ years of experience in client on-boarding dealing with financial institutional clients
• Knowledge of AML/KYC/Regulatory regimes in the US and EMEA is a plus.
• Familiarity with products governed by ISDA/CDEA/MRA/MSFTA (preferred)
• Demonstration of outstanding project management skills with ability to work in a fast-paced, deadline driven environment.
• Client oriented, with excellent communication skills both written and verbal with ability to communicate at all levels internally and externally.
• Team player with ability to build consensus.
• Organized with high attention to detail and able to problem solve quickly and efficiently.
• Ability to manage high volume requests, while being flexible and dynamic in execution
• Knowledge of Microsoft Suite, SharePoint and PowerBI is a plus.
• Bachelors degree is required or the direct relevant experience 
• FINRA SIE and Series 99 licenses is required

*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors”.

Nomura is an Equal Opportunity Employer