Job Title: Sr. Software Engineer

Job Code: 10448

Country: IN

City: Mumbai

Skill Category: IT\Technology

Description:

Roles and Responsibilities

Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications
Develop existing and custom applications within ServiceNow including integrations with other applications
Hands-on experience in Service Catalog & Service Portal modules
Create and use update sets between ServiceNow instances
Design for and maintain a highly available and recoverable environment
Document, maintain and update procedures and controls for the development & maintenance of custom applications on ServiceNow
Work with various teams to fully understand business functionality and areas of improvements
Provide support via troubleshooting, implementing bug fixes and root cause analysis

Technical

Overarching understanding of ServiceNow Enterprise product suite
Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions
Ability to apply business concepts into a technical solution
Experience in Service Portal development with Web portal skills, such as HTML, CSS, JS is good to have
Experience implementing the Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB
Ability to create reports using the standard reporting engine, plus metrics and SLAs
Follow ServiceNow best practices (including scripting, security, implementation)
Clear written and verbal communication skills

Nomura Leadership Behaviours:

Leadership Behaviours	Description	Element
Exploring Insights & Vision	Comprehensively analyse the nature of the problems we face and set our focus toward the future vision	Gather Intelligence Create a vision Identify an issue
Making Strategic Decisions	Analyse options and feasibility to resolve issues, in making judgments and recommendations	Identify countermeasures Assess feasibility Make a judgment
Inspiring Entrepreneurship in People	Promotes the vision and goals to others in such a way that inspires commitment and independent contributions	Influence Inspire Commit
Elevating Organizational Capacity	Maximize organizational productivity through leadership development and engagement	Have an ownership in own development Support other‘s growth Encourage organizational growth
Inclusion	Respect diverse perspectives and promote psychological safety and the creation of a risk culture	Foster psychological safety Encourage the active participation of all talent Foster a risk culture

We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer’s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.

*Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.