Job Title:  Sr. Infrastructure Operations & Services

Business Unit - CIO – CTO Platform Services & Engineering
Team – Toolchain Support.
Role – Sr Infrastructure Operations and Services
Position –Associate.
Experience: 5 – 10 years
Responsibilities:
This position will be part of the Group Platform Service and Engineering - Toolchain SRE team and will fit within the existing Engineering and Site Reliability Engineers. Within the team we will have, Software Engineers Developers, and Site Reliability Engineers, and a thin layer of Operations, forming a true DevOps team.
The Operations team member will be expected to work with peers in India and other global regions to maintain a high level of service availability across the existing applications and DevOps Tools.
Below are the key responsibilities of the Associate role:
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Work on Incident Management and Problem tickets and help close the incidents within SLA.
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Enhancing and automating operations and support tasks using programming languages such as Java/ Python, JavaScript, and others.
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Good knowledge of DevOps. Support and manage Jenkins CI/CD, familiar with Gitlab or Github CI, used SAST/ DAST tools like Sonarqube.
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Scripting experience in Shell Scripting (Linux) or Python 3.8+.
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Collaborating with cross-functional teams to ensure that JIRAs and incidents are resolved effectively and meet quality standards.
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Documenting SOPs and maintenance processes to facilitate knowledge transfer and maintenance.
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He must be ready to provide support, work in early India/ Japan (6:30 AM to 3:30 PM), UK shifts (1:00 PM to 10:00 PM IST), on rotation basis and provide on call support on weekend whenever required.
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Troubleshooting issues that arise with Toolchain or Unity Core Services platform etc. and working to resolve them as quickly as possible.

Skills and qualifications:
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A bachelor’s degree in computer science, information systems, or a related field, or equivalent work experience
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5+ years’ Experience working as DevOps, Operations Support.
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Good work experience in Unix/ Linux shell scripting.
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Good experience in JIRA, Confluence tools, and aware of CI/CD, tools like Jenkins, Gitlab and infrastructure as code (IaC) tools like Ansible or Terraform.
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Must be familiar and have worked with YAML, JSON, XML markup languages.
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Exposure to agile development practices.
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Enthusiasm and ability to learn and apply to Support technologies in DevOps space.
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Strong analytical problem-solving skills.
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Strong communication skills for cross team collaboration.
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Ability to influence business and IT stakeholders for continuous improvement.
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A strong communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical audience, and dev stakeholders.
Good To Have Skills
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Experience of working in Banking and Financial IT domain.
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Python Programming knowledge and skills.
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Experience with Open telemetry, Monitoring tools like Prometheus, Grafana.
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Experience Supporting applications for public/private/hybrid clouds.
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Knowledge / experience of any of these technologies
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o AWS cloud
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o Kubernetes

We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer’s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.

*Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

*The benefits are subject to change and will be in accordance with Company’s policies as may be applicable from time to time).