Job Title:  Sr. Infrastructure Operations & Services

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com

Role Overview:

The role will be a member of the Cloud Operations team in Powai, Mumbai. Project focus will be a combination of platform, private deliverables. This will involve close collaboration with platform engineering groups and transparent planning and management reporting. This position will directly contribute to the overall infra architecture and platform offering, supporting the deployment of on-premise applications, driving infrastructure implementations and serving as subject matter expert to the user community, across Infrastructure and Platform as a Service Iaas/PaaS/IaaC).

This is an operations role, Providing a support through follow-the-sun model for Global Cloud Operations team, including on-call rotation and weekend coverage as needed.

Required Experience & Skills

Essential to have most of the following:

• 3 - 8 years of relevant experience
• Knowledge/experience of using Terraform and Ansible
• Scripting and Automation skills (e.g. Python, Shell scripting, PowerShell, Powercli)
• Experience on VMware platform or Redhat OpenShift
• Exposure to large scale IT infrastructure support
• OS Platform knowledge Linux (RedHat 9.x or 8.x) OR Windows (2019, 2022)
• ITIL experience including change and incident management preferred
• Excellent English written, verbal, and presentation skills
• Experience in observability / dashboading tools e.g. PowerBI/Grafana, will be an advantage
• CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions), will be an advantage
• Japanese language knowledge will be an advantage

Key Responsibilities and Duties:

• Handle Asia & Europe shifts to support of cloud services through follow-the-sun support model
• Participate in on-call rotation and provide weekend coverage as required
• Respond to and resolve incidents, outages, and performance issues within defined SLAs
• Implement Infrastructure as Code (IaaC) using tools like Terraform
• Develop and maintain automation scripts for routine operational tasks
• Create and maintain CI/CD pipelines for application deployments
• Conduct post-incident reviews and implement preventive measures
• Create and maintain technical documentation and runbooks
• Plan and execute infrastructure changes following established procedures
• Coordinate with stakeholders for scheduled maintenance windows

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER:  This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time. 

Nomura is an Equal Opportunity Employer