Job Title: OPS-CS / Client Sales Sup
Nomura Overview:
Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.
Nomura Services, India supports the group’s global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group’s global operations.
At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.
Divisional Overview:
The Operations division provides the support and control infrastructure that enables the Firm todevelop and deliver financial products throughout the world. Working with the Sales, Trading andInformation Technology Divisions, Operations professionals are responsible for the management andexecution of transactions in a manner which maximizes profitability and minimizes risk. Our divisionis responsible for the management and execution of millions of securities transactions on a daily basis.
Our responsibilities include trade processing, confirmation, settlement, fails management, margin,asset servicing, risk management and various client services. In partnership with sales, trading, primeservices, information technology and other teams from across the bank, we apply a continual focuson improving productivity and efficiency, while seeking new and innovative ways to support ourclients' changing needs.
Business Overview:
The Fixed Income Middle Office team based in Powai is continuously and actively engaged insupporting Nomura's Fixed income businesses spread across EMEA, Americas, Asia andContinental regions. Fixed Income Operations supports a varied range of Fixed Incomeproducts & franchisees offered by Nomura to its clients. The Fixed Income MO plays apivotal role between Clients and Front Offices on one side and Nomura's in house teams &divisions ranging from Information Technology, Core Operations, Client Service
Representatives, Transition Management Group, Data Management and Operations Control on the other.
What We Offer:
We support employee wellbeing by ensuring a sense of purpose and belonging.
We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey.
Our bespoke benefits support employees and their family’s holistic wellbeing and are inclusive of diverse identities and family structures.
Role & Responsibilities:
Sales Support as a process is to provide better service to clients. Hence it requires lots of interaction with clients, Sales Persons, Traders, Desk Assistants and other various team involved in downstream Processing.
• Effectively manage all risks and exposures associated with the various trading activities across the books for Sales Clients and ensure all exceptions have been closed out in a timely manner; Manage Risk between Front End & Middle Office systems for all Equity Derivative products at trade level.
• REQUIRED SKILLS: This position requires liaising with respective regional Trader’s, desk assistants, Sales Persons & other regional middle office teams and make sure Bank’s external client’s queries are resolved immediately and effectively.
Always think from Client perspective and proactively provide better service to clients and cover the risk in the process
The individual needs to work very closely with the desks and ensure all Bookings and checks are completed with 100% accuracy, within the timelines mentioned in SLA.
Requires strong attention to details, should have very good understanding on Bonds / Repo / Cash Equity / FX products
Should have the attitude to adapt to the new digital tools and should come out with more ideas.
Exposure to digital technology and Fintech tools would be added advantage.
Qualification, Experience & Skills: Should be able to work independently and manage tight deadlines, should posse’s excellent communication skills and familiarity with financial abbreviations and basic functioning of market.
Should be Enthusiastic / High energy / should be able to suggest solutions.
Mandatory Skill Set :
Graduate Finance/MBA
Essential skills:
1) Strong Analytical skills,
2) Knowledge and understanding of Fixed Income products
3) Strong MS Excel skills
4) Ability to work on tight deadlines
5) Good communication skills
• Ability to multi-task and work to tight deadlines
• Exceptional Attention to detail strong MS Office (Word/Excel/PowerPoint) Skills
• Trade Life Cycle
Desired Skill Set :
• Ability to multi-task and work to tight deadlines
• Exceptional Attention to detail strong MS Office (Word/Excel/PowerPoint) Skills
• Trade Life Cycle