Job Title: Lead Support Analyst

Job Code: 10733

Country: IN

City: Mumbai

Skill Category: IT\Technology

Description:

Nomura Overview:

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Nomura Services, India supports the group’s global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group’s global operations.

At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.

Division Overview:

Global CISO (Chief Information Security Office) is looking for a Data Security associate, this individual will be part of global data security team and collaborate closely with other technical and business stakeholders to protect and secure sensitive information. The Data Loss Prevention (DLP) Operations Associate will serve as a critical function within the Information Security team, providing leadership and hands-on expertise in managing enterprise DLP technologies. This role ensures that sensitive, regulated, and proprietary data remains protected against loss, leakage, or misuse across endpoints, networks, cloud, and email systems. The DLP Operations Associate is a key player in bridging technology, policy, and people, ensuring operational excellence and alignment with broader cybersecurity objectives.

The purpose of this role is to operationalize DLP capabilities to prevent data exfiltration and support enterprise-wide data protection strategies. The DLP Operations Associate will ensure ongoing monitoring, incident response, and continuous improvement of policies in accordance with risk and compliance frameworks.

Responsibilities:

Lead daily operations of Symantec DLP platforms across endpoints, network, and cloud.
Monitor, triage, and investigate DLP incidents, ensuring timely response and resolution.
Manage and fine-tune policies, rules, and thresholds to reduce false positives and improve detection accuracy.
Coordinate with SOC, Legal, HR, and Business units on incident management and escalation.
Maintain integration with SIEM tools and ticketing systems for streamlined alerting and response.
Generate regular reports, dashboards, and metrics to track performance and risk indicators.
Collaborate with data classification and compliance teams to align DLP policies with business context.
Oversee DLP system upgrades, patching, and vendor coordination for Symantec.
Support internal and external audits with DLP logs, documentation, and analysis.
Provide guidance and mentorship to junior analysts or DLP support staff.

Knowledge, Skill, Experience Required:

Required:

6–10 years of experience in cybersecurity or information protection.
5+ years managing Symantec DLP in an enterprise environment.
Experience with cloud security (e.g., Microsoft 365, Azure Information Protection) and Forcepoint DLP is a plus.
Strong hands-on experience in Symantec DLP (policy design, administration, incident handling).
Deep understanding of data classification, regulatory compliance (e.g., GDPR, SEBI, PCI-DSS, CCPA etc.), and data protection best practices.
Familiarity with integration of DLP systems into SIEM, SOAR, and case management tools.
Experience working with endpoints, email security gateways, and cloud DLP modules.
Strong analytical and investigative capabilities.
Ability to develop risk narratives, executive summaries, and incident reports.
Excellent communication and stakeholder management skills.

Beneficial:

Symantec and Forcepoint DLP Certification
Microsoft Certified: Information Protection Administrator Associate (SC-400)
Data Privacy or Security Certifications: CIPP/E, CIPT, CDPSE, CISSP will be a bonus
Azure Security / Microsoft 365 Security certifications

Personal Characteristics:

Ability to work cross-functionally with compliance, security, legal, and business data owners
Excellent communication and documentation skills
Proactive, detail-oriented, and outcome-driven
Strong analytical and troubleshooting mindset
Curious, continuously learning, and adaptable to evolving tech landscapes.

Nomura Leadership Behaviours:

Leadership Behaviours	Description	Element
Exploring Insights & Vision	Comprehensively analyse the nature of the problems we face and set our focus toward the future vision	-Gather Intelligence -Create a vision -Identify an issue
Making Strategic Decisions	Analyse options and feasibility to resolve issues, in making judgments and recommendations	-Identify countermeasures -Assess feasibility Make a judgment
Inspiring Entrepreneurship in People	Promotes the vision and goals to others in such a way that inspires commitment and independent contributions	-Influence -Inspire -Commit
Elevating Organizational Capacity	Maximize organizational productivity through leadership development and engagement	-Have an Ownership in Own Development -Support other‘s growth -Encourage organizational growth
Inclusion	Respect diverse perspectives and promote psychological safety and the creation of a risk culture	-Foster psychological safety -Encourage the active participation of all talent -Foster a risk culture

The firm is an equal opportunity employer, and we are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. The firm and its affiliates prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer’s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age.