Job Title: Windows System Administrator (Level 3)
Job title: Windows System Administrator (Level 3)
Corporate Title: Associate
Department: Compute Services - Windows
Location: London (hybrid)
Company overview
Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.
Department overview
The Windows Operations function sit within the Platform Services department and is responsible for the support and operational stability of the EMEA Windows Platform. The function provides a variety of services to our stakeholders including hardware specification advice, Operational Readiness of new solution and implementation of new Windows servers.
Role description:
The successful candidate will join the Windows Compute Services team and will have a wide variety of responsibilities including:
- Support call resolution
- Implementation of Change Requests
- Server hardware builds
- Working with Engineering on Operational Readiness
- Working with Incident Management team to provide RCAs for Incidents
- Escalations as follow the Sun resource
- Server BAU Projects
- On Call Support
3 Key Objectives critical to success of the role:
- Ability to prioritise and work well under pressure
- Build relationships with peers and stakeholders globally
- Ensure all policies and procudures are followed at all times
Skills, experience, qualifications and knowledge required:
Skills & Experience Required:
- Solid experience of working as a Windows SA in a large-scale, distributed environment.
- Prior experience of global enterprise.
- Demonstrated ability to consistently deliver on complex problems and incidents.
- A confident person - articulate, enthusiastic and outgoing.
- Pro-active, energetic professional with strong communication and networking skills.
- Excellent analytical and problem solving skills.
- Ability to quickly grasp new concepts.
- Experience of working with offshore IT teams.
Desirable:
- Experience working in a large globally distributed organisation.
- Experience of working in a large infrastructure organisation.
- Investment Banking experience.
Knowledge Required:
- Windows 2012 – 2022
- Windows clustering technologies
- Active Directory 2012
- Windows DNS / DHCP
- ServiceNow
- HP / IBM / Cisco Hardware
- Powershell scripting
Nomura competencies
Trusted Partner
- Understand clients’ needs and issues, and respond with high-quality proposals
- Acquire capabilities to perform one’s responsibilities and contribute to being a Trusted Partner
Entrepreneurial leadership
- Produce new ideas that might challenge the status-quo or oneself
Teamwork Collaboration
- Seek advice from senior colleagues and utilize it for improved results
- Collaborate with members from relevant departments
Influence
- Contribute to the success of the organization both quantitatively and qualitatively, and act with awareness of the impact on others
- Serve as role model and provide guidance to junior employees
Integrity
- Have a good understanding of corporate philosophy, professional ethics, compliance, risk management, and code of conduct, and make decisions and take actions accordingly
Right to Work
The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA.
Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment. A member of staff will be happy to help.
Diversity Statement
Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
Nomura is an Equal Opportunity Employer