Job Title:  Operations Oversight- Vice President

Job Code:  6717
Country:  GB
City:  London
Skill Category:  Operations

Job title:                    Operations Oversight- Vice President             
Corporate Title:        Vice President 
Department:             Shared Services
Location:                 London

Company overview
Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit 

Department overview
The Service Management team based in London forms part of Shared Services (Operations) and provides oversight of the offshore teams located in Powai, India, as well as oversight and management of the Operations critical third-party vendors and agent banks.
The primary functions of the team include:

  • to provide challenge and oversight to the offshored and outsourced processes covering F&O, Securities, FX, OTC and New Issues, monitoring for key risks with a focus on appropriate escalation
  • incident management including BAU escalation as well as the management of major incidents from an Operations perspective
  • ensuring service quality with a focus on the ‘change the bank’ strategy (including any market mandatory or regulatory changes), targeting risk mitigation and cost reduction through process improvement and change implementation 
  • identification of control gaps along with solutions for the business and enforcing Operational Standards effectively. 
  • working cross department to ensure operational resiliency regulatory targets are met


Role overview
Requirement for an experienced finance individual (VP) to provide support to the Heads of Shared Services and Service Management EMEA.

Key objectives critical to success

  • Manage and maintain a robust control environment, to mitigate operational and reputational risk within the function.
  • Act as a back-up for senior management by attending meetings such as the Operating Committee and Industry forums such as AFME/ICMA.
  • Engage and manage interaction with internal and external Audit.
  • Ability to pick up and run with key projects, understanding the requirements and working with relevant stakeholders to deliver them on time with minimal impact the BAU.
  • Assist senior management in the production and presentation of management and performance data in areas such as Volumes, Capacity and Control.
  • Ability to manage large data sets for submission to senior management and/or regulators.
  • Effective incident management, including the coordination of the Operations response for major incidents where required. 
  • Partnering cross department to ensure Ops Resilience plans are documented and routinely tested in line with the PRA/FCA regulations for Important Business Services.

Skills, experience, qualifications and knowledge required

  • Excellent written and oral communication skills enabling the individual to liaise effectively and share information with Nomura senior management and other key stakeholders throughout the firm. 
  • Confidence to represent the department at any relevant internal or external meetings.
  • A self motivator who is able to work proactively to identify opportunities for process improvement and/or and realising cost save.
  • Good organizational skills and time management in order to be able to prioritize project deliverables.
  • Must have good analytical skills and a strong attention to detail.  The ability to question existing practises/procedures, ensuring efficiency and recognition of streamlining opportunities are all key.
  • Good understanding of Fixed Income and Equities Markets, as well as OTC and FX. Some experience in vendor management would be useful.

Nomura competencies
Trusted Partner

  • Understand clients’ needs and issues, and respond with high-quality proposals 
  • Acquire capabilities to perform one’s responsibilities and contribute to being a Trusted Partner 

Entrepreneurial leadership 

  • Produce new ideas that might challenge the status-quo or oneself


  • Strong interpersonal skills, the role will required building relationships and operating effectively both in the team and across the wider group.


  • Seek advice from senior colleagues and utilize it for improved results 
  • Collaborate with members from relevant departments 


  • Contribute to the success of the organization both quantitatively and qualitatively, and act with awareness of the impact on others
  • Serve as role model and provide guidance to junior employees


  • Have a good understanding of corporate philosophy, professional ethics, compliance, risk management, and code of conduct, and make decisions and take actions accordingly

Diversity Statement: 
Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.


Right to Work:

The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA.
Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment.  A member of staff will be happy to help.
Nomura is an Equal Opportunity Employer