Job Title:  DevOps Support Analyst (Production Services)

Job title:                     DevOps Support Analyst (Production Services)

Corporate Title:          Analyst

Department:               Group Platform Services and Engineering

Location:                    London

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Department overview

Nomura is looking for a strong technologist to join the Group Platform Services and Engineering team. This team is responsible for enhancing the developer experience, uplifting cyber resilience by transforming out access management technology and rolling out best in class platforms and services across all Nomura group companies.

Role description:

Working within the Group Platform Services and Engineering team, performing development, engineering, and support solutions. Areas of responsibility will include the development and support of our Toolchain & Core services framework (Java, Python, Shell Scripts, MySQL, PostgreSQL).

As part of a global team, it will be expected to work with peers in other regions and operators offshore.

Skills, experience, qualifications and knowledge required:

• Bachelor’s degree in computer science or a related field or proven equivalent experience.

Preferred experience:

• Previous experience in a Production Services/Production Support role.
• Experience deploying in production (Change Management, Incident Management, etc.)
• Engineering experience or an engineering mind-set would be highly desirable.

Preferred Development & Environment Tools Experience:

• Python
• Java
• Linux OS
• Source code control platforms (e.g. Git)
• Ansible

Other Development & Environment Tools Experience:

• Continuous integration engines - (Jenkins, Gitlab CI/CD)
• Collaboration Tools – (Confluence, Jira)
• Support Ticketing tools – (ServiceNow)
• Application Monitoring – (Grafana, Splunk)
• Database administration – (MySQL, Sybase, PostgreSQL)

General attributes

• Passionate in providing high quality customer service and learning new technologies.
• Strong problem-solving skills.
• Strong and confident communicator with good interpersonal skills.
• Able to take initiative to investigate and follow-up with various stakeholders to resolve issues.
• Solid understanding of release, deployment, and change management process.
• Self-motivated individual, quality and improvement focused.
• Self-starter and able to self-manage.
• Must be able to take initiative to keep own skills up to date and to maintain awareness of current technology developments.
• Good team player, ability to work on a local, regional and global basis as part of joint cross location initiatives.

Nomura competencies

Trusted Partner

• Understand clients’ needs and issues and respond with high-quality proposals.
• Acquire capabilities to perform one’s responsibilities and contribute to being a Trusted Partner

Entrepreneurial leadership

• Produce new ideas that might challenge the status-quo or oneself.

Teamwork Collaboration

• Seek advice from senior colleagues and utilize it for improved results.
• Collaborate with members from relevant departments.

Influence

• Contribute to the success of the organization both quantitatively and qualitatively, and act with awareness of the impact on others.
• Serve as role model and provide guidance to junior employees.

Integrity

• Have a good understanding of corporate philosophy, professional ethics, compliance, risk management, and code of conduct, and make decisions and take actions accordingly.

Right to Work

The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA.

Please contact us if you are visiting our offices and require any form of personal assistance or physical adaptations to be provided for your appointment.  A member of staff will be happy to help.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.

Nomura is an Equal Opportunity Employer