Job Title:  Lead Support Analyst

Overview:
 
Nomura is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com
 
Nomura Services India, (Powai) supports Nomura’s businesses around the world. Powai’ s world class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support have played a key role in facilitating Nomura’s global operations and are an integral part of Nomura’s global expansion plans. The Powai operation is a critical part of the platform to support the growth of Nomura’s global business.

• Replicating the issue coming on live application on payment gateway.
• Provides functional and technical code level  analysis to development team.
• Giving BAU support in java-based application and providing support to merchant in over payment gateway.
• Troubleshoot and debugging application related problems
• Using Splunk for automation.
• Deployment PIV support
• Working on API and support to merchant query by using POSTMAN.
• Working on MYSQL and PLSQL.
• Handling merchant AD-HOC and portal issues.
• Handling IMS, IDFC and multibank query.
•  IPG integration support.
• GST related query
• Splunk admin
• Mastercard, Visa issue understanding.
• Provide support to merchant for facing API issue.
• Working on development related issue and Bug fixing.
• Server patching activity and system health monitoring.
• Integration Flow development and Reviews.
•  Testing of integration projects and developed platform kit for merchant.

Equal Opportunity Employer:
 
Nomura is an equal opportunities employer. We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees (including promotion, transfers, assignments and beliefs). We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, career’s responsibilities, sexual orientation, gender identity, race, color, national or ethnic origins, religious belief, disability or age. Our objective is to attract job applications and applications for development from the best possible candidates and to retain the best people.