Job Title:  Senior Saviynt Operations Specialist

Job Title: Senior Saviynt Operations Specialist

Corporate Title: Associate

Department: Group Technology

Location: Jacksonville

The pay range for this position at commencement of employment is expected to be between $95,000 and $110,000 annually.

* (see below footnote for additional compensation and benefits information).

Company overview

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Division Overview:

The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey               

Role Description:

Nomura is seeking an experienced Senior Operations professional to join our Identity and Access Management team, specializing in Saviynt platform operations. This role requires 5+ years of hands-on experience with Saviynt implementation, administration, and optimization to support enterprise-level identity governance initiatives.

The role sits within the Identity and Access Management team and plays a key part in safeguarding the firm’s trading, operational, and client-facing platforms. This is a hybrid position based in Mumbai, with two mandatory office days each week.

You will be expected to provide BAU support as part of the rota (including weekends), and spend the remaining time delivering projects, enhancements, and handovers received from the Engineering team.

Key Responsibilities

• Administer and maintain Saviynt Identity Governance platform across multiple environments
• Configure and optimize Saviynt modules including Identity Governance, Privileged Access Management, and Application Governance
• Manage user lifecycle processes, access certifications, and compliance reporting within Saviynt
• Troubleshoot platform issues and coordinate with Saviynt support for complex technical problems

• Lead day-to-day operations of identity and access management processes
• Monitor system performance, generate operational reports, and ensure SLA compliance
• Develop and maintain operational procedures and documentation
• Coordinate with cross-functional teams for system integrations and process improvements

• Implement and support Saviynt connectors for various applications and systems
• Configure workflows, approval processes, and automated provisioning rules
• Manage data imports, exports, and system integrations using Saviynt APIs
• Support compliance audits and regulatory requirements through platform configuration

• Having insight of end-to-end application onboarding processes
• Knowledge of various configure and integration patterns (REST, SOAP, Database, File-based)
• Troubleshoot integration issues and optimize data flows

• Create, configure, and execute Saviynt analytics and reports
• Develop custom dashboards for stakeholders
• Analyze access patterns and identify anomalies

• Configure campaign parameters and workflows
• Assist business users with campaign execution
• Generate campaign reports and metrics

• Create and maintain SAV (Saviynt) roles and enterprise roles
• Perform role mining and optimization activities
• Support role lifecycle management processes
• Mentor junior team members and provide technical guidance
• Collaborate with security, compliance, and IT teams on identity governance initiatives
• Participate in project planning and implementation of new IAM capabilities
• Serve as subject matter expert for Saviynt-related questions and initiatives

Skills, experience, qualifications and knowledge required:

• Saviynt certification(s) L100 & L200
• 5+ years of hands-on experience with Saviynt platform administration and configuration
• Strong understanding of identity and access management concepts and best practices
• Experience with Saviynt modules: EIC (Enterprise Identity Cloud), PAM, and Application Governance
• Proficiency in creating and managing Saviynt connectors and integrations
• Experience with REST/SOAP APIs, database connectivity, and file-based integrations
• Knowledge of scripting languages (PowerShell, Python, Shell Scripting)
• Understanding of SRE Concepts & knowledge on Monitoring Dashboards like Grafana
• Good understanding of Database structure & SQL
• Knowledge of ITIL processes including:
  • Incident Management
  • Problem Management
  • Change Management
  • Service Request Management
• Experience with ticketing systems (ServiceNow, JIRA).

What This Role Delivers

• Drives digital transformation initiatives by enabling secure and efficient access to cloud and on-premises resources
• Ensures 99.5%+ uptime of critical identity and access management systems supporting thousands of users
• Reduces access provisioning time from days to hours through automated workflows and optimized processes
• Delivers measurable risk reduction through consistent enforcement of access policies and compliance controls
• Enables audit readiness with comprehensive reporting and documentation of access governance activities
• Maintains seamless user experience across all identity lifecycle events (onboarding, transfers, terminations)
• Provides rapid resolution of access-related incidents with average response time under 2 hours
• Delivers accurate and timely compliance reporting for internal audits and regulatory requirements
• Ensures data integrity and security across all integrated systems and applications
• Supports business growth by scaling identity governance processes to accommodate organizational expansion
• Contributes to cost optimization through automation and elimination of manual access management tasks
• Enhances security posture by identifying and remediating access risks proactively
• Builds organizational capability through knowledge transfer and mentoring of junior staff
• Creates and maintains comprehensive documentation and standard operating procedures
• Establishes best practices that can be replicated across other technology platforms
• Serves as the go-to expert for Saviynt-related decisions and strategic planning

Required Soft Skills

• Excellent English communication skills: written, verbal, and presentation.
• Willingness to work in a fast-paced environment with changing priorities.
• Willingness to work in Shifts (follow the sun model).
• Ability to work independently with minimal supervision and manage multiple tasks simultaneously.
• Strong self-motivation, enthusiasm, and rapid learning capability.
• Excellent time management and prioritisation skills.
• Ability to use initiative to resolve issues without escalation.
• Strong interpersonal skills, teamwork, facilitation, and negotiation ability.
• Sound business and analytical problem-solving capability.
• Ability to tailor technical explanations to different levels of the organisation.

Nomura Competencies

Explore Insights & Vision

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.

Making Strategic Decisions

• Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.

Inspire Entrepreneurship in People

• Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.

Elevate Organizational Capability

• Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.

Inclusion

• Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).

*base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, discretionary awards and eligibility for commissions for applicable sales roles in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired in the U.S., employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors”.

Nomura is an Equal Opportunity Employer