Job Title:  CSV-Corp Real Est & Serv

Vice President Real Estate & Services 

The Real Estate & Services department is responsible for all Nomura property and business services for MENA.

This responsibility includes the management and oversight of buildings, properties and their daily operation. Services specifically around disposal, space utilization, maintenance & repair and all aspects of Facility Management.

In addition, Real Estate & Services manages all services required to provide a high quality, safe and secure environment for employees, clients and visitors. This includes corporate travel and services, health, safety & environmental.

Real Estate & Services has responsibility of Facility Management for both hard and soft services for a busy Large sized office. Consulting with specialist teams in corresponding services areas in London headquarters, it ensures the delivery of general office services in line with Cooperate standard, complying with local regulations.

The position is based in the NIP Dubai office and reports to the Head of Real Estate & Services EMEA based in London. The RE&S team provides services to all entities via SLAs and operates as landlord for other entities.

The role forms part of a Corporate Management team whose responsibilities cover a wide range of functions.

Responsibilities:

Property Management

• Lease issues and updates of Property Management software                           
• Own the relationship with landlord and building manager                                       
• Real Estate and construction projects in compliance with local legislation       
• Workplace management (hot desks; legal requirements met etc.)        
• Ensure clean and adequate client service and working areas according to Nomura and legal provisions                                                                                    
• Insurance coverage in order to manage the firm´s risk appropriately     
• Group subtenant management.                                                                           
• Non-Group sub tenant management

Maintenance Management

• Maintenance calendar in compliance with technical property management in accordance with local legal legislation (including preventive and corrective maintenance)             
• Optimise maintenance (particularly M&E) ensuring optimum life cycle of Assets
• Ensure legally required maintenance registers correctly maintained               
• Review and performance checks of maintenance                                      

Facility Services Management

• Delivery of general office services to meet business requirements within timelines and budget
• Provider / vendor management to ensure service quality and cost control
• Third party support (reprographics, reception, cleaning, vending services, stationery & supplies, catering, waste, and recycling, etc.)                                                                                                                 

Departmental Management 

• Management of CRES Team                                                                                    
• Management of Reception                                                                              
• Management of other Vendors                                                                       

Security Management

• Ensure security systems and features are in place and functioning (fire life safety systems etc.)                                                                                                        
• Keep contact with Intelligence Agencies in order to gather up-to-date information regarding any security related scenario                                                                                                             
• Provide security information to raise awareness of staff and to prevent any reasonable risk from staff (both within the office as well as on their way to and from work) severe weather conditions etc.                               
• Prime contact with security guards, authorities, landlord and security control team in London                                                                                                          
• Access Permission for Dubai Office                                                                

Risk Management

• To report operational risk events to the Head of CRES and the CRES Operational Risk Coordination                                                                                                                 
• To escalate emerging operational risk issues to the Head of CRES and the CRES Operational Risk Coordinator                                                                                    
• To track outstanding operational risk issues within the function to a timely resolution

Internal Services Management

• Implement legally required occupational health & safety preventive activities (annual evacuation rehearsal; first aid equipment, training for first aiders and fire marshals)                                                                            
• Ensure safe working environment                                                 
• Promote environmental projects (Earth Hour; green electricity; etc.)                                                                              
• Management of local ground transport contracts                                                                                                   
• Regular meetings with hotels to ensure high quality level and support London in respect of annual tender process.                                                                            
• Prime contact for local print vendor and courier services                   
• Consult with London for trouble shooting                                                                  

Skills, experience, qualifications, and knowledge required.

• Security                                                                    
• Facilities Management                                                                                   
• Evacuation Coordinator & Fire Marshal                                                           
• Health & Safety Officer                                                                                   
• First Aider                                                                                                      
• Member of Crisis Management Team                                                              
• Project Management                                                              
• Member of Associations                                                         
• Knowledge of local regulations on occupational health & safety; experience of implementation of occupational risk prevention management                                                  
• Wide range of knowledge and experience on general office services, and business administration                                                                  
• Broad minded look on diversity & inclusion                                                      
• Self-discipline, success, solution- and client-oriented                                       
• Leadership                                                                                       
• Team spirit